FAQs

Q: Where can I find how-to information about caring for my stone?

A: Please refer to our Stone and Tile Care Guide. It provides a wealth of information pertaining to caring for your stone. You can download and/or print the Guide at your convenience.

Q: How can I bring back the luster to my marble countertop?

A: Many natural stone countertops are affected by soap-based cleaners, creating a dull film. With marble, it is very important to use only PH neutral cleaners. With consistent use of stone-safe cleaners, soap or other residual build-up should eventually go away.

Q: Our polished travertine kitchen floor is dulling after a fruit juice spill. How can I remove the dull marks?

A: Fruit juice, like lemons, wine, vinegar and some cleaners contain acidic materials that can etch travertine, leaving a dullish, white mark. Try an etch remover polishing compound, but if that fails, we are experts in etch removal.

SUBSCRIBE

Great Resources and Information!

We won’t be bugging you, selling your contact info, or otherwise making you regret signing up. We will just be sending you an occasional message with articles and our digital magazine, Surface BUZZ, from time to time (you’ll love it, we promise!) and on occasion a little reminder that we are there for you for your surface care needs.